Top Tips for Blue Light Team Members

This set of tips for blue light team members are intended to help:

  • build healthy, mutual support between colleagues
  • manage one’s own stress
  • manage the stress of your colleagues
  • reduce risk of burn-out

Things to know:

Stress: occurs when the demands made on us exceed the resources we have available to manage them

Traumatic stress: this refers to events that are often sudden and shocking

Repetitive stress: ‘the straw that broke the camel’s back’

Thinking patterns

Psychosocial resilience:

    Key Psychology of Stress and Trauma

    Stress and Trauma: what do they look like?


Things to do:

Think of body, mind, relationships and networks

Be sensitive to existing difficulties

Every interaction matters; ‘Social Connectedness’

Nurture hope: it helps us cope

Get trauma-informed to help prevent it

Pillars of supporting each other well: trauma-informed approaches

Team culture

Decompression and post-event team reviews

Be honest and prepare together

Learn what stress is, and what clinical depression and anxiety look like

Listening skills

Knowing who to speak with

It's ok not to be ok

Resources and references


The content for these tips draws upon four more detailed elearning sessions launched in 2021 for Blue Light Services Staff “Building Staff Psychosocial Resilience and Wellbeing”. We are grateful to the authoring teams for all their input and support, upon which these tips are built.

Next                                                                                                    Back to Blue Light Home


This document provides general information and discussions about health and related subjects. The information and other content provided in this document, or in any linked materials, are not intended and should not be construed as medical advice, nor is the information a substitute for professional medical expertise or treatment.

If you or any other person has a medical concern, you should consult with your healthcare provider or seek other professional medical treatment. Never disregard professional medical advice or delay in seeking it because of something that you have read in this document or in any linked materials. If you think you may have an emergency, call an appropriate source of help and support such as your doctor or emergency services immediately.

MindEd is created by a group of organisations and is funded by NHS England, the Department of Health and Social Care and the Department for Education.

© 2023 NHS England, MindEd Programme 

e-Learning for Healthcare